Design goals, constraints, and decisions evolve together. I explore how interactive tools can help people notice, reconsider, and reason through design decisions.
Design decision space
Two dimensions guide this agenda: awareness of a decision and the ability to resolve it. Both depend on the decision and can change during design. Collaboration and learning offer further questions within each state.
Conceptual positions, not measured scores or fixed categories of designers.
Not aware · Can resolve
Discover a decision
A designer has relevant expertise but has not noticed that a decision needs attention.
Design questions
How do overlooked design issues emerge during designing?
How might different ways of seeing a design reveal relationships or requirements that were previously missed?
Collaboration · How can collaborators surface consequential relationships that others have overlooked?
Learning · How can discovering an overlooked decision change what a designer notices in future work?
Design fixation · Crilly (2015) — Professional designers can become constrained by existing solutions and reflect on strategies for overcoming that fixation.
Opportunistic design · Guindon (1990) — New requirements and partial solutions can prompt designers to move between levels of abstraction rather than follow a fixed sequence.
A designer recognizes what remains unresolved but needs information or expertise from elsewhere.
Design questions
How can designers communicate unresolved decisions so others can contribute?
How can different perspectives move a design forward without forcing premature agreement?
Collaboration · How can partial expertise be combined without requiring every collaborator to understand the entire design?
Learning · How can contributions from other disciplines help designers develop the knowledge needed for later decisions?
Related theory and research
Symmetry of ignorance · Fischer (2000) — Complex design knowledge is distributed across people, making differences in expertise a resource for collaborative creativity.